Privacy Policy for DigiVibes.shop

Welcome to DigiVibes.shop. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, digivibes.shop, or purchase digital products through our WooCommerce platform. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide a seamless shopping experience and deliver digital products efficiently. The types of information we collect include:

a. Personal Information

Contact Information: Name, email address, and billing address provided during account creation or checkout.
Payment Information: Payment details (e.g., credit card or payment gateway data) processed securely through third-party payment providers like [Payfast]. We do not store your full payment information on our servers.
Account Information: Username, password (encrypted), and purchase history when you create an account on digivibes.shop.

b. Non-Personal Information

Browsing Data: IP address, browser type, device information, operating system, and pages visited, collected via cookies and analytics tools.
Usage Data: Information about how you interact with our website, such as products viewed, time spent, and links clicked.
Download Data: Details about digital product downloads, including timestamps and IP addresses, to ensure secure delivery.

c. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience, analyze site performance, and personalize content. Cookies may include:

Essential Cookies: Necessary for website functionality, such as maintaining your shopping cart or login session.
Analytics Cookies: Track website usage to improve our services (e.g., Google Analytics).
Marketing Cookies: Used for targeted advertising (if applicable).

You can manage cookie preferences through your browser settings or our cookie consent tool.

2. How We Use Your Information

We use your information to:

Process and fulfill orders for digital products, including sending download links via email.
Communicate with you about your account, purchases, or customer support inquiries.
Improve our website and services through analytics and user feedback.
Comply with legal obligations under Pakistani law and international regulations (e.g., GDPR, CCPA).
Prevent fraud and ensure the security of our website and digital products.
Send promotional emails or newsletters (only with your consent, and you can unsubscribe anytime).

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

Third-Party Service Providers: Payment processors (e.g., Payfast), email delivery services, and hosting providers to facilitate transactions and product delivery.
Analytics Providers: Tools like Google Analytics to understand website usage.
Legal Authorities: If required by law or to protect our rights, we may disclose information to comply with legal processes or government requests in Pakistan or other jurisdictions.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Storage and Security

- Storage: Your data is stored on secure servers hosted by [Hostinger] and WooCommerce’s infrastructure. Payment data is processed securely by third-party gateways and not stored on our servers.
Security Measures: We use SSL encryption, secure authentication, and access controls to protect your data. Download links for digital products are protected to prevent unauthorized access.
Retention: We retain personal information only as long as necessary to fulfill your orders, comply with legal obligations, or resolve disputes (typically up to 7 years for tax and accounting purposes under Pakistani law).

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your data, subject to legal retention requirements.
Objection: Object to certain uses of your data, such as marketing.
Data Portability: Request your data in a machine-readable format.
Withdraw Consent: Opt out of cookies or marketing communications.

To exercise these rights, contact us at [haqnawaznankana786@gmail.com]. We will respond within 30 days, as required by applicable laws.

6. International Data Transfers

As a Pakistan-based business, we operate under Pakistani data protection laws. If you are located in the EU, UK, or other regions with strict privacy laws, your data may be transferred to Pakistan or third-party providers (e.g., payment gateways) in other countries. We ensure these transfers comply with GDPR and other regulations through standard contractual clauses or equivalent safeguards.

7. Third-Party Links and Services

Our website may contain links to third-party websites, such as payment gateways or analytics providers. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

8. Cookies and Do Not Track

We honor “Do Not Track” signals where supported by your browser. You can disable cookies through your browser settings, but this may affect website functionality, such as checkout or download access.

9. Children’s Privacy

DigiVibes.shop is not intended for individuals under 16. We do not knowingly collect personal information from children. If we learn that a child’s data has been collected, we will delete it promptly.

10. Compliance with Pakistani Law

We comply with the Pakistan Data Protection Bill 2023 (or any subsequent legislation) and other applicable laws. If you are a Pakistani resident, you can file complaints with the relevant authority if you believe your data has been mishandled.

11. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on our website. The updated policy will take effect upon posting.

12. Contact Us

For questions, concerns, or to exercise your data rights, please contact us at:

Email: [haqnawaznankana786@gmail.com]
Customer Service No: 03481656801

Thank you for trusting DigiVibes.shop with your personal information. We are committed to keeping your data safe and secure.